Delivery

Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive a confirmation email with your tracking information as soon as your order is shipped.

Shipping Options & Timeframes

We offer the following shipping methods for domestic deliveries:

1. Standard Shipping

• Delivery time: 3-5 business days
• Cost: £4.99 (free for orders over £49.99)

1. Express Shipping

• Delivery time: 1-2 business days
• Cost: £

Free Shipping

• Free Standard Shipping is available on orders over £49.99 (after discounts and promotions are applied).

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email, allowing you to follow your package’s journey from our warehouse to your door. You can also track your order in the "My Account" section on our website.

Shipping Delays

While we strive to meet our shipping timeframes, please note that unforeseen circumstances like weather conditions, carrier delays, or customs inspections may cause slight delays. If your order is significantly delayed, feel free to contact our support team and we’ll assist you promptly.

Lost or Damaged Items

In the rare case that your package is lost or arrives damaged, please contact our support team within 7 days of the delivery date, and we’ll work with you to resolve the issue.

Order Changes and Cancellations

Once your order has been placed, we work quickly to prepare it for shipment. If you need to make changes or cancel your order, please contact us within 2 hours of placing your order. After this period, we cannot guarantee that changes can be made.

Thank you for shopping with us! If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team.